ANSWERS BEFORE YOU BOOK

Cooling equipment rental: frequently asked questions

2026 season

A clear agreement. Every detail covered.

From the first conversation to the completion of our service, every step is clear in advance. We tailor your quote to your space and the needs of your event.

Novi Sad Vojvodina Serbia

Twelve answers to get started.

These cover equipment, pricing and booking, and delivery. For a delivery calculation or the differences between units, use the related guides below the answers.

What do you need for a specific quote?

Send the date, location, event type and approximate guest count. Photos or a plan help us suggest equipment type, quantity and placement. Tell us whether the setting is open, covered or enclosed.

We check availability for your date. Equipment rental, delivery and any additional services are agreed in the quote before you pay the deposit.

Frequently asked questions

Equipment

Are misting fans and evaporative coolers the same as air conditioners?

No. A misting fan disperses a fine water mist, while an evaporative cooler cools air through water evaporation. Neither is a compressor air conditioner: fresh airflow is needed, and performance depends on temperature, humidity and the conditions at your venue.

How do you select the equipment and number of units?

We recommend equipment based on your space, guest count and conditions at the venue. Send the date, location and a description of your tent, garden, terrace or other setting, and we will suggest a layout. You can rent just one unit.

Which spaces are suitable for misting fans and evaporative coolers?

We select equipment for marquees, gardens, terraces, courtyards, salaš venues and other spaces with suitable fresh airflow. Before recommending units, we assess ventilation, guest areas and conditions at the venue. Fully enclosed spaces need individual assessment.

Who refills the water and ice during the event?

You can refill water and ice yourself or arrange this service with our team for an additional fee. We agree on who handles refills before the event. Refill frequency depends on the unit, operating settings and conditions of use.

Pricing & booking

How is the rental price calculated?

Rental is charged per unit, per day. The total quote depends on the number of units and the delivery location, with no minimum unit order. Water and ice refills by our team are an optional service priced by agreement.

How do I confirm a booking and pay?

A booking is confirmed with a 50% deposit after availability is checked and the quote is accepted. You can pay in cash or by bank transfer. Contact us once you know your date so we can check the equipment available for your event.

Can I rent equipment for several days?

Yes. Multi-day rental is available subject to an availability check. Rental is charged per unit, per day. Send the exact dates of use so we can prepare a quote and arrange delivery and collection.

What information should I send for a quote?

Send the date, exact location, event type and approximate guest count. Add a description or photo of the venue and tell us whether it is open, covered or enclosed. We use these details to check availability and recommend equipment type, quantity and placement.

Delivery

Where do you deliver, and when is delivery free?

We deliver across Serbia, including Novi Sad, Vojvodina, Belgrade and Inđija. Delivery is free within 25 km by road of Novi Sad. For locations further away, the delivery calculation is included in your quote.

Who sets up the equipment, and what should I provide?

Provent delivers, sets up and collects the equipment at agreed times; customer collection is not available. Provide vehicle access, access to water and one or two power outlets as agreed for your equipment count. You can refill water and ice yourself or arrange this service with our team.

How is delivery beyond 25 km from Novi Sad calculated?

We deduct 25 km from each of four journeys and charge the remaining road distance at RSD 35/km. The four journeys cover delivery and its return, then collection and its return. For a venue 40 km away, the calculation is (40 − 25) × 4 × 35 = RSD 2,100, excluding equipment rental. The final amount is confirmed in your quote.

Can you set up the equipment before guests arrive?

Delivery and setup times are agreed in advance around the event start time and access to the venue. We coordinate with you, your organiser or venue host so the equipment is ready before guests arrive. Collection after the event is also agreed in advance.

Let’s arrange your date.

Send your date, location and guest count. We will check availability and prepare a quote.

Check availability

Useful details to include

  • Date and number of rental days.
  • Exact location and a description of the space.
  • Guest count and any layout requirements.